Complaints Policy

At Newland Accountants, we are committed to providing high-quality professional service to all our clients.

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If you are unhappy with any aspect of our service, please contact Chris Blackband at chris.blackband@newlandaccountants.com or by writing to:
Newland Accountants, 61 Newland Avenue, Maltby, Rotherham, S66 8AJ.

We will acknowledge your complaint promptly and aim to resolve it within 28 days. 

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If your complaint is not resolved to your satisfaction, you can refer the matter to the Institute of Chartered Accountants in England and Wales (ICAEW) at https://www.icaew.com/regulation/complaints-process/make-a-complaint